TechTeam Global, Inc., (Nasdaq: TEAM), a global provider of information technology (IT) and business process outsourcing services, today announced it has entered into a global Managed Service Provider (MSP) agreement with CA, Inc., one of the world's largest information technology management software companies. Under the agreement, TechTeam will utilize a broad range of CA's management software solutions to deliver improved service levels to customers worldwide in its three main reporting structures: the Americas, EMEA, and TechTeam Government Solutions.
TechTeam and CA will work together to help customers across a wide spectrum of industries reduce costs, optimize service levels, and facilitate the alignment of IT investments with business needs. This combined approach will help customers realize the full potential value of their IT investments.
"Customers are looking for partners who can help them maximize their IT service levels while driving down technology-related costs," said Mark Shantz, vice president of CA's Great Lakes Region. "By leveraging CA's industry- leading management software portfolio and its own impressive IT management expertise, TechTeam Global has equipped itself to be exactly that kind of partner."
CA will be a key partner for TechTeam Global as the company continues to evolve its support infrastructure technology strategy and execute its industry-leading support solutions. TechTeam will employ CA's management software to deliver a shared services platform leveraged across multiple clients, thus reducing individual client investments. Some of the technologies that TechTeam plans to implement include CA's network management, service desk, asset management, and account provisioning products.
TechTeam and CA will work together to offer problem management, change management, incident management, desktop management, and other crucial services to clients, in a seamless fashion. This combined approach will help clients realize the full potential value of their IT investments.
"CA's vision for the future of the management of information technology within an enterprise blends uniquely and well with TechTeam Global's fundamental mission of integrating the support technology with the actual service delivery," says William C. (Chris) Brown, President and CEO of TechTeam Global. "We anticipate this partnership to be a fruitful one for both organizations and, most importantly, for our clients."
TechTeam Global, Inc. is a worldwide provider of IT and business process outsourcing services to Fortune 1000 corporations, multinational companies, product providers, small and mid-sized companies, and government entities. TechTeam's ability to integrate computer services into a flexible, total single-point-of-contact (SPOC) solution is a key element of its success. Partnerships with some of the world's best-in-class corporations provide TechTeam with unique expertise and experience in providing IT support solutions, including IT outsourcing services, government technology services, IT consulting and systems integration, technical staffing, and learning services. For information about TechTeam Global, Inc. and its outstanding services call (800) 522-4451 or visit http://www.techteam.com. TechTeam's common stock is traded on the Nasdaq Global Market under the symbol "TEAM."
Headquartered in Southfield, Michigan, TechTeam also has locations in Dearborn, Michigan; Davenport, Iowa; Chantilly and Herndon, Virginia; Portsmouth, Rhode Island; Bethesda and Germantown, Maryland; Brussels and Gent, Belgium; Uxbridge, United Kingdom; Cologne, Germany; Gothenburg, Sweden; and Bucharest, Romania.
Safe Harbor Statement
The statements contained in this press release that are not purely historical, including statements regarding the Company's expectations, hopes, beliefs, intentions, or strategies regarding the future, are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include statements regarding, among other things, the growth of the Company's core business, revenue, and earnings performance going forward, management of overhead expenses, productivity, and operating expenses. Forward-looking statements may be identified by words including, but not limited to, "anticipates," "believes," "intends," "estimates," "promises," "expects," "should," "conditioned upon," and similar expressions. Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those projected in the forward- looking statements as a result of various factors. Such factors include, but are not limited to the ability of the companies to integrate CA software into TechTeam's service delivery and the acceptance of the integrated solution in the marketplace. All forward-looking statements included in this press release are based on information available to the Company on the date hereof, and the Company assumes no obligation to update any such forward-looking statement. Prospective investors should also review all aspects of the Company's Reports on Forms 8-K, 10-Q, and 10-K filed with the United States Securities and Exchange Commission, including Management's Discussion and Analysis, and the risks described therein from time to time.